Returns Policy

1. Eligibility for Returns

a. To be eligible for a return, the item must be unused and in the same condition as received.

b. Returns must be initiated within 7 days of the purchase date.

c. Customized or personalized items are not eligible for return unless they are defective or damaged.

2. How to Initiate a Return

a. To initiate a return, please fill out our return forms (COMING SOON).

b. Clearly state the information required for processing the return, including order number, item(s) to be returned, and reason for the return.

3. Return Shipping

a. Customers are responsible for the cost of return shipping.

b. We recommend using a trackable shipping service to ensure that we receive your returned item.

4. Refund Process

a. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

b. Refunds will be processed within 10 days of receiving the returned item.

c. Refunds will be issued to the original method of payment.

5. Exchanges

a. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items

a. If you receive a damaged or defective item, please contact us immediately.

b. Provide detailed information and photos of the damaged or defective item for our review.

c. We will replace the item or issue a refund, including return shipping costs, for damaged or defective items.

7. Non-Returnable Items

a. Certain items are non-returnable, including items that exclusively state are non-returnable on their product page.

8. Changes to Returns Policy

a. We reserve the right to update or modify this Returns Policy at any time without prior notice. Your continued use of our website after such changes constitutes your acceptance of the new policy.