Lost Packages
If your package is lost in transit, contact us and we will help make it right with a free replacement.
Customer Care
Return Policy
We want you to feel confident ordering from Ronan3D. If something goes wrong with delivery or the product itself, we will help make it right.
Defective Items
If an item arrives defective, we will replace it at no cost to you.
Changed Your Mind
If you receive your product and decide it is not the right fit, you may send it back. Return shipping is the customer's responsibility.
Refunds
Once we receive the returned item, we will issue your refund.
How Returns Work
Please contact us before sending an item back so we can help with the return details. For returns where the product is not defective and was delivered correctly, the customer covers the return shipping cost. Your refund will be processed after the returned item is in our hands.